Who are Mackay’s Proactive Accountants?

Meet Andrew

Andrew Director

Andrew ZammitDirector

  • Bachelor of Business (Accounting) (Distinction)
  • Chartered Accountant
  • Com Dec

What makes Proactive Accounting Solutions different from other accounting firms? We have a strong focus on not just lodging pieces of paper with the ATO once a year but rather working closely with you to achieve results that not only improve your operations but ultimately your life.

What are you passionate about? Making a difference in my clients’ lives, they work hard and deserve to be rewarded for their hard work both financially and personally.

Do you think it is possible to achieve work/life balance in business? I think it is definitely possible, but it does not happen without working towards it. In the case of a struggling business, it is generally necessary to improve the performance of the business first and we work closely with you to achieve this.

What do you love about living in Mackay? I was born in Mackay and so was my wife Angela – with most of our family still here it means that we have a strong connection with the town. It is a great place to bring up our three young kids with plenty to do with our close friends and family.

Meet Jarrod

Jarrod Director

Jarrod BettiniDirector

  • Bachelor of Business (Accounting) (Distinction)
  • CPA
  • Com Dec

What part of your job do you enjoy the most? Working with business owners and farmers to achieve their personal and business goals.

How long have you been an accountant? Nearly 20 years

Who is someone that inspires you in the business world? Steve Jobs

What do you enjoy doing most in your spare time? I like to play golf and go fishing, and spend time with family.

Meet Anita

Anita Accounting & Bookkeeping Support

Anita GuglielminoAccounting & Bookkeeping Support

How long have you lived in Mackay and what do you enjoy about Mackay? Just over 20 years now. I love living in Mackay – it’s still small enough where you feel part of a friendly community and large enough for all the creature comforts like MYER.

Why did you choose bookkeeping for a career? I love numbers, I get a natural high when things ‘balance’! Most of all I enjoy helping businesses to concentrate on working in their business while I keep all their record keeping, payroll and ATO obligations up to date, The Bookkeeping Fairy Godmother that’s me!

What is your favourite part of the job? The relationships and trust formed with clients…and reconciling a tricky account.

What do you enjoy doing in your spare time? I enjoy socialising, cooking, playing with my dog, walking at the beach and spending time with my family.

Meet Courtney Mc

Courtney Mc Undergraduate Accountant

Courtney McPhersonUndergraduate Accountant

Why did you choose accounting for your career? I have always enjoyed working with numbers and I have experienced an increasing interest over the last few years in the business world. Based on my skill set, I decided that accounting would be the best career choice for a few reasons. The diversity of opportunities available within the accounting world which offer many different channels through which I can progress in a business environment was a big factor in my decision. Additionally, the flexibility accountants are often able to explore, should circumstances change significantly, convinced me that this was the career I wanted to pursue.

How do you juggle your days at work and your study time? Being a part-time student and working full-time means that time management is a massive part of my life at the moment in order to complete all that is required and expected of me satisfactorily. I have found that high commitment and motivation to my long-term goals has been vital in my progression through my degree.

Who do you admire in the business world for their achievements? I don’t actually have a particular person that I admire in the business world. However I am naturally drawn to and inspired by those who use their influence in the world to fight for the causes they believe in and to use their power to give a voice those who are under-represented.

What are your thoughts on living in Mackay? I am grateful as a young person to be living in a town such as Mackay because I believe it is a brilliant place to start out in life, where I have lots of family and support around me. Mackay offers so much room for growth due to the amount of different industries it is involved in

Meet John

John Accountant

John BernardAccountant

  • Bachelor of Accounting (Distinction)
  • Bachelor of Business (Information Systems) (Distinction)

How long have you lived in Mackay? I have lived in the Mackay region for most of my life. At present I enjoy the conveniences of city living combined with the feeling of being in close proximity to the countryside.

What do you find rewarding about being an accountant? The most rewarding aspect of being an accountant is in solving the myriad of issues that present themselves.

Where do you see yourself at retirement age? Retirement does not really exist. One only changes what one does and enjoys with their life.

Why did you choose to be an accountant? I enjoy painting with numbers.

Meet Keith

Keith Senior Accountant

Keith McDougallSenior Accountant

  • Bachelor of Business (Accounting) (Distinction)
  • Bachelor of Business (Information Systems) (Distinction)
  • CPA

What has been the highlight of your accounting career to date? It’s difficult to pinpoint a single highlight. One would be finally completing my CPA, otherwise I just enjoy the feeling when you get the best outcome for a client or find a solution to a problem.

How do you help clients? As well as helping clients with their yearly and quarterly tax and accounting needs, I also help clients with their computer software needs whether it be assistance with MYOB, Reckon, Xero, Cashflow Manager or other accounting software. I also have experience on what it is like to run and own a small business as my parents owned a small business for 35 years which I learnt a lot from and use the knowledge to help clients.

Who do you admire as a leader? I believe a good leader should be able to inspire and motivate their team, be able to lead by example and most of all be able to overcome challenges when they occur. A person that I believe was a good leader was Steve Jobs.

How long have you lived in Mackay and what do you love about it? I was born in Mackay and have lived here my whole life. I love that it is a larger town but that it still has a small town feel without the hustle and bustle of a big city. I also love the fact that within an hour you can be relaxing in a tropical rainforest or having a picnic on the beach.

Meet Kellie

Kellie Accountant

Kellie BorgAccountant

  • Diploma of Accounting

What is the most rewarding part of your job? I like seeing a job through to completion, from start to finish, delivering on a timely and efficient basis. Seeing clients happy because we have assisted them to reach the best possible outcome and knowing that I have been instrumental in making that happen, is a really rewarding part of my job.

What do you think clients value most about having a proactive accountant? I believe as an industry we need to do more for our clients than just a tax return and financial statements at the end of the year. Being a proactive accountant means that we work very closely with our clients to achieve their financial and personal goals, by monitoring and, to some extent, mentoring them in their everyday business life.

Why do you think that accountants get mislabelled as boring? Typically accountants are viewed as someone that sits behind a desk all day crunching numbers and not being a proactive member of the society. Being a team member of Proactive Accounting Solutions gives us the opportunity to mingle with everyday business owners, bankers and the general public.

What do you enjoy doing most in your spare time? As a mother to a small toddler, spare time is not something I have an abundance of! But definitely quality family time is high on the agenda.

Meet Majella

Majella Senior Accountant

Majella SleemanSenior Accountant

  • Bachelor of Business (Accounting)
  • Chartered Accountant
  • Justice of the Peace

How long have you been an accountant? Just over 10 years, I started as a trainee accountant back in 2004.

What area of accounting do you enjoy the most? I love meeting with new clients, working from start to finish with them; and being able to witness the client’s drive and passion for what they do, as it gives you a greater understanding of the industry they operate within.

How does it feel when you know you have achieved a great outcome for a client? It is satisfying knowing that you have helped make tasks easier for clients, whether it is providing their bankers with timely data to ensure finance is obtained or giving direction on how to better work the accounting tools they have on hand. Seeing a client achieve their financial and personal goals is very rewarding.

Where is somewhere you’d like to visit and why? My husband and I have done some previous travel, but Europe is definitely somewhere I would love to travel to. As I have an interest in ancient history, the cultural aspects of Ancient Rome and Greece hold a great deal of appeal to me!

Meet Michelle

Michelle Accountant

Michelle CookAccountant

  • Undergraduate Bachelor of Business (Accounting)

What is it like being part of the Proactive Accounting Solutions team? I really enjoy being part of Proactive Accounting Solutions team, our seniors are very knowledgeable and are always happy to help and mentor.  Our team are very friendly and family orientated, having two children myself this makes me feel right at home.

What do you enjoy most about your job? I love all aspects of accounting, from bookkeeping and reconciling, to preparing financial statements and tax returns.  I enjoy working in our team, building strong relationships with our clients and achieving the best possible outcome for them.

What are you passionate about? My passion is my children and their happiness, and for myself to be happy and successful in my career.  Being part of Proactive Accounting Solutions is balancing this all for me and I see a long future with the team.

What do you love about living in Mackay? I was born here in Mackay, and all my family live here, I have never once wanted to move away. It’s a beautiful growing town, I am proud to call it home and wouldn’t want to bring my children up anywhere else.  There’s plenty to do, many lovely areas to enjoy with family indoors and outdoors.

Meet Nicole

Nicole Accountant

Nicole ReynoldsAccountant

  • Bachelor of Business (Accounting)
  • CPA

What part of your job do you enjoy doing the most? Having recently returned to work, as my last child is now at school, I can honestly say that I’m enjoying the whole process. It has been great to get back to the number crunching and problem solving. The team have been so friendly and welcoming, I enjoy having some “big” people time before going home to my “little” people.

How long have you lived in Mackay? My family moved to Mackay when I was 3, so without giving too much away, I’ve been here for quite a while. I feel very much like part of the community, raising 3 children here, and I love the fact that everywhere we go, we always come across familiar friendly faces.

What are you passionate about? Family and friends. To me that’s what it’s all about- the special people in our lives.

What do you enjoy doing in your spare time away from the office? When I get some spare time I’ll be sure to let you know! Between the boys sporting activities, schoolwork and the like, I enjoy a good book, relaxing with the family and really trying to just enjoy and appreciate life.


Meet Rhiannon

Rhiannon Graduate Accountant

Rhiannon MannersGraduate Accountant

  • Bachelor of Accounting

Why did you choose accounting as your career?
After working many years in bookkeeping roles, I found that they weren’t challenging me anymore. I decided to undertake a degree in bachelor of accounting to further my learning and secure my future career.

What do you love about living in Mackay?
I like living in Mackay because all my family and friends are close. It’s a great environment to raise a family as it’s not too big and has all the benefits of a small town.

What is your favourite part of your job?
Working at Proactive, I get to work on a variety of tasks in all areas of accounting. I enjoy preparing financial statements and learning about all different types of businesses clients are involved with.

What do you enjoy doing most in your spare time?
My favourite thing to do in my spare time is reading. Other than that I enjoy spending time with family and travelling when I can get away.

Meet Rose

Rose Senior Accountant

Rose DaleySenior Accountant

Why did you decide to become an Accountant? I become an accountant by accident! I was accepted into Vet Science at UQ but could not relocate to complete the course so decided ‘Why not give accounting a go!’.  Over the course of the degree I discovered that I really enjoyed the accounting field and have never regretted my decision. I have since attained my Chartered Accountants certification and a post-graduate Master of Taxation.

What part of the job do you enjoy the most? In-depth research of complex tax issues, capital gains (specifically access and application of small business concessions), client interaction, entity structures and, above all, working within the primary production parameters (particularly beef cattle grazing).

Where is somewhere you would like to travel to and why?  There are a number of places I would like to travel to including Canada to witness the Calgary Stampede and Canadian Rockies, the Open Range country in the US to see their  beef grazing setups, and Europe to experience the historical and architectural wonders.

What do you enjoy doing most in your spare time? Sleeping!! No, really, I have an absolute passion for horses, particularly the quarter horse. Being a dedicated animal lover of all creatures great and small, I thoroughly enjoy chilling out with my six cats and one dog.


Meet Sarah

Sarah Office All Rounder

Sarah VellaOffice All Rounder

Where is somewhere you’d like to visit and why? I haven’t done a lot of travelling so there are lots of places that I would like to see and visit. However I think the United States during their winter is where I would like to visit most because I would love to see the snow and there is so much to see there. I’d like to visit New York, Niagara Falls and the Grand Canyon.

What do you love about living in Mackay? I was born in Mackay and feel proud to be a part of the community. My family and I currently live on a cattle property just out of Mackay. I love that my family and friends all live so close. For me living in Mackay is like having the best of both worlds, there is both city and country areas.

What do you enjoy doing most in your spare time? During my spare time I love spending time with friends and family. Besides that, I like going to the beach and visiting new places around Mackay.

What is it like being part of the Proactive Accounting Solutions team? I have learnt so much while working at Proactive Accounting Solutions. The staff at Proactive are all down to earth, approachable and willing to help. No matter your role everyone’s opinion is valued and everyone is treated equally.

Meet Silvana

Silvana Office All Rounder

Silvana EalesOffice All Rounder

What is your favourite part of your job? I joined the business in November 2015 and have found each member of the team to be very friendly, approachable and supportive.  So the favourite part of my job is sharing the day with the team and assisting them as well as our clients.

What is a previous job that you really enjoyed? A few years ago I became an Enjo consultant where I was able to share my passion for a cleaner environment through selling chemical free cleaning products.  Not only was it very social but I found setting and meeting targets very rewarding.

Where is somewhere you’d like to visit and why?  My husband and I are planning to travel through Italy. It’s been a passion of mine for sometime as my parents were born in Italy and I’ve always wanted to visit their country, meet my extended family, be part of their culture and delve into the history.

What are you passionate about? Family and food!  To me family and food go hand in hand.

"Andrew and Team, we appreciate your friendly, professional, approachable and “hands on” help. It makes our dealings with you so much easier. "

- Lyndele and Peta,
All Seasons Pools and Spas